From dog toothpaste, to skin and paw balms, we've a range of grooming products aimed at keeping your dog healthy and smelling fresh - including a dog shampoo that is great at removing stubborn stains and odours, along with a wash that has been especially formulated for dogs and puppies with sensitive skin.
Frequently asked questions
What is the return policy?
You can return most items within 28 days, as long as they are unused and in original condition with packaging. You also have a 14 day right to cancel for any reason under the Consumer Contracts Regulations.
Email thestudio@thestatelyhound.com before sending anything back. Return postage is your responsibility unless the item is faulty.
Personalised items, perishable goods and gift vouchers are not returnable. For full details, see our Return and Exchange Policy.
How long does delivery take?
We aim to dispatch all orders within 2-3 working days, but this can be longer during peak periods. Delivery time depends on the service you select at checkout, and starts from the day we dispatch.
UK delivery options include Royal Mail 48 and 24 Tracked, plus Next Day. Free UK standard delivery is available on orders over £50. We will email you as soon as your order has been dispatched. For full delivery options and international info, see our Delivery policy.
Do you ship internationally?
Yes. International orders are sent via Royal Mail International Tracked, from £15. Delivery typically takes 7-15 working days after dispatch, and a signature may be required.
International orders are sent DDU (Delivery Duty Unpaid), so local import duties and taxes may be payable on arrival. Please note we currently do not ship to the EU or Northern Ireland.
How much does shipping cost?
UK delivery starts from £2.99. Free UK standard delivery is available on orders over £50.
Pet tags:
- Royal Mail 48 Tracked: £2.99
- Royal Mail 24 Tracked: £3.99
- Next Day: £9.99
All other products:
- Economy Royal Mail 48: £2.99 (orders under £35)
- Royal Mail 48 Tracked: £4.99
- Royal Mail 24 Tracked: £5.99
- Next Day: £9.99
International Tracked is £15. We do not currently ship to the EU or Northern Ireland.
When will my order be dispatched?
We aim to dispatch all orders within 2-3 working days. During peak periods, processing times may take a little longer. We will email you when your order has been dispatched.
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