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Features
Care Guide
PROCESSING TIME
We aim to dispatch all orders within within 3 - 4 working days. If you need your order urgently please contact us. The delivery services offered below do not include our processing times.
UK Delivery | ||
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Pet Tags | ||
Standard | Royal Mail 48 Tracked - free on orders £65 and over (2-3 days) | FREE |
Standard | Royal Mail 48 Tracked (2-3 days) | £2.99 |
Express | Royal Mail 24 Tracked (1-2 days) | £3.99 |
Next Day | DPD / Royal Mail (1 Day) | £9.99 |
All Other Products | ||
Standard | Royal Mail 48 Tracked - free on orders £65 and over (2-3 days) | FREE |
Standard | Royal Mail 48 Tracked (2-3 days) | £4.99 |
Express | Royal Mail 24 Tracked (1-2 days) | £5.99 |
Next Day | DPD / Royal Mail (1 Day) | £9.99 |
INTERNATIONAL SHIPPING
All international orders, including those within the European Union are despatched on a DDU (Delivery Duty Unpaid) basis.
DELAYS
Occasionally, factors beyond our control—such as severe weather or postal strikes—may delay your order. If this happens, we will contact you to discuss a revised delivery date. If your parcel hasn’t arrived within the estimated timeframe, please reach out to us so we can assist.