Got Questions? We're Here to Help!

Wondering about an order or product? Or need advice or information? Most product-related FAQs can be found on our product pages. If you can’t find what you need there, don't hesitate to reach out using the options below.

Whether it's a query about a product, assistance with an order, we're ready to help.

Choose your preferred method of contact, and we'll get back to you promptly.

The easiest way to reach us, 7 days a week between 9am and 10pm. Click the chat icon at the bottom right corner to start chatting with a member of our team instantly.

Call us at 01227 287766, Monday - Friday between 10am and 5pm. Our friendly customer service representatives are ready to assist you with any inquiries.

Shoot us an email at thestudio@thestatelyhound.com. We aim to respond within 24 hours, so feel free to drop us a line anytime, and we'll get back to you promptly.