
Lamb & Rosemary
Lamb & Rosemary
Regular price$500
$5.00
/
- Low stock - 8 items left
- Inventory on the way
- Free shipping on orders £75+
- Rated Excellent - Feffo & Reviews.io
Order Processing Time:
Please allow between 1-3 working days for your order to be processed.
If you need your order sooner, please contact us on 01227 287766 and we will do our best to help.
Domestic Shipping within the UK:
All our shipping providers provide a services 6 days a week, Mondays - Saturday.
We offer free delivery* for all orders exceeding £50 using our Tracked 48 Service, which takes between 2-4 days.
Tracked 48 Service: A flat rate of £3.99 applies for our standard service which takes between 2-4 days.
Tracked 24 Service: This service is priced at £4.99 and the delivery is made within 1-3 days.
Premium Service: For a faster, guaranteed delivery within 1-2 days, opt for our premium service at £9.99.
*Please note that our pet beds are excluded from our free shipping promotion and are dispatched using our premium service.
International Shipping:
All our international orders are shipped under DDU (Delivery Duty Unpaid) terms.
For the rest of the world, we use International Tracked via Royal Mail, which may require a signature upon delivery, at a cost of £20, with an expected delivery time of 5-10 days.
Customs:
Please be aware that local customs might cause delivery delays that are beyond our control.
Import duties and taxes are not under our jurisdiction, and they may be charged once the parcel reaches your country. As the customer, you are responsible for the payment of these potential additional charges.
Potential Delays:
On rare occasions, unforeseeable factors, such as adverse weather conditions or postal strikes, might cause delivery delays. If this occurs, we will reach out to you to arrange a new delivery date.
Promotions and Delivery:
If a promotional code is used, the discount usually applies to the product price only, not including the delivery cost.
Our offers of free delivery are applicable to standard delivery only.
Customer Support:
For any enquiries about delivery timings or costs, feel free to contact us. We are always here to assist.
For more details, please refer to our Terms and Conditions.
If you wish to cancel, return or exchange part or the whole of your order, for most of our products you will have 28 days in which to do so.
To be eligible for a return we will require a receipt or proof of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to cancel your order / return a product / request an exchange
Please note that you are liable for any diminished value of the product resulting from the handling of the product in any way other than what is necessary to establish the nature, characteristics and functioning of the product while you are responsible for it (this includes, in the context of a return, when the product is in transit back to us).
Unfortunately, some items are non-cancelable, non-refundable and non-exchangeable:
To avoid disappointment, please check whether an item is non-cancelable, non-refundable and non-exchangeable before ordering.
There are certain situations where only partial refunds are granted: (if applicable)
UK Customers Only
If you cancel your order within 14 days after the day you receive your goods, and you cancel the whole order, we will refund the standard postage you paid, in accordance with the Consumer Contracts Regulations 2013. If you paid for express delivery, we will only refund the cost of standard delivery. We will not refund any postage charges if you cancel after the 14 days allowed under the Consumer Contracts Regulations 2013 or if you only cancel part of your order.
Contact Details:
Email: thestudio@thestatelyhound.com
Tel: 01227 287766
The Stately Hound Ltd
Unit 2, Old Wood Yard
Joseph Wilson Industrial Estate
Whitstable
CT5 3FU